Protecting your personal information is fundamental to our trusted service in Zimbabwe.
Springdrill (Private) Limited, trading as Springwaters, is committed to safeguarding the privacy of our website visitors and clients in Zimbabwe. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, request our services, or communicate with us. By using our website and services, you agree to the terms outlined in this policy.
We collect various types of information to provide and improve our services. This includes data you voluntarily provide to us when you fill out our contact or quote request forms, such as your name, phone number, email address, location, and project details. We also collect information when you communicate with us via phone, email, or WhatsApp, subscribe to our newsletter or blog, or engage with our social media channels.
We automatically collect information about how you access and use our website. This usage data may include your IP address, browser type and version, the pages you visit on our site, the time and date of your visit, the time spent on those pages, referring website addresses, and device information.
We use cookies and similar tracking technologies to monitor activity on our website and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
We use the collected information for various purposes. These include providing and maintaining our services, responding to your inquiries and fulfilling your requests for quotes or information, and improving and personalizing your experience on our website. We also use it to communicate with you about our services, promotions, and updates where you have consented. Additionally, we monitor the usage of our website to analyze trends, detect, prevent, and address technical issues, and to comply with legal obligations in Zimbabwe.
We may share your personal information in specific situations. We may share your data with trusted third-party companies and individuals who assist us in operating our website, conducting our business, or providing services to you. Examples include website hosting providers or analytics providers. These parties are obligated to keep your information confidential.
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities in Zimbabwe, such as a court or government agency. In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy. For any other purpose, we may disclose your personal information with your explicit consent.
The security of your data is paramount to Springwaters. We implement robust technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Depending on applicable laws in Zimbabwe, you may have certain data protection rights. These include:
To exercise any of these rights, please contact us using the details provided in the Contact Us section below.
Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will inform you via email and/or a prominent notice on our website, prior to the change becoming effective and update the Last Updated date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us:
Thank you for trusting Springwaters with your personal information.